SHIPPING, RETURNS & EXCHANGES POLICY

At Space + Vibe, we want your experience with us to be simple and enjoyable. Please review the information below regarding shipping, returns, exchanges, and damaged orders.

Shipping

We currently ship within the United States only.

Orders are typically processed and shipped within 5–7 business days. Processing times may be longer during holidays, sales, product launches, or high-volume periods.

Orders of $75.00 or more qualify for free standard shipping.

Once your shipping label has been created, you will receive a shipping confirmation email with tracking information. Please note that tracking updates may not appear immediately and can take up to 72 hours to become available.

Order Changes & Cancellations

We begin processing orders as quickly as possible. Because of this, we cannot guarantee that changes or cancellations can be made after an order has been placed.

If you need to make a change, please contact us as soon as possible, and we will do our best to accommodate your request.

Returns & Exchanges

We accept returns or exchanges within 7 days of delivery.

To begin the return or exchange process, please contact us at hello@spaceandvibe.com.

Returned items must be unused and in their original condition and packaging.

Customers are responsible for all return shipping costs. We recommend using a shipping method that includes tracking to ensure your return can be monitored throughout the delivery process.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

Your order number
Photos of the damaged item(s)
Photos of the shipping packaging

Claims submitted after 48 hours may not be eligible for replacement or refund consideration.

Warm Weather & Product Disclaimer

Our candles and wax melts are handcrafted fragrance products that may be affected by weather conditions during transit.

During warmer months or periods of extreme temperatures, candles and wax melts may soften, sweat, or experience minor cosmetic changes while being shipped.

While these changes are typically temporary and do not affect product performance, Space + Vibe cannot be held responsible for melting, softening, sweating, or other temperature-related changes that occur during shipping.

Final Sale Items

All sale items are non-refundable and non-exchangeable.

The following items are considered Final Sale and are not eligible for returns, refunds, or exchanges:

Clearance items
Limited edition collections
Seasonal collections
Special releases
Any item marked "Final Sale"

If you have any questions regarding shipping, returns, or exchanges, please contact us:

Email: hello@spaceandvibe.com

Thank you for supporting Space & Vibe